Returns and Refund Policy
Upon receiving your parcel, if you encounter any issues with our product, you can reach out to us via email at sales@rabbaniz.com. Rabbaniz , your satisfaction is our priority. We understand that sometimes products may not meet your expectations or may encounter unforeseen issues. That’s why we’ve crafted a comprehensive Return and Refund Policy to ensure your peace of mind when shopping with us.
Return Conditions:
Here at Rabbaniz we accept returns if you’re not completely satisfied with your purchase, you have the flexibility to return the product within 30 days of the delivery date for a full refund. No hassle, no questions asked. Your satisfaction is what matters most to us.
- The product must be unworn, in its original condition, and have all tags intact.
- Report any defects or damages with photo proof within 3 days of receiving the item.
Exchange Policy
If you received the product as described on our website but wish to exchange it for different colors or sizes, we’ll gladly facilitate the exchange at no additional charge, providing you with an exciting new product. You’ll only be responsible for covering the shipping expenses.
Return Process:
Rabbaniz offers a straightforward return process. Customers can initiate a return by contact our support team via email at sales@rabbaniz.com. To receive a return order number and a prepaid Shipping return label. Items can be returned within 30 days of delivery date for a full refund, without restocking fees.
Once your return is received and verified by our Rabbaniz Customer Support Team, we’ll expedite the refund process. You can expect your refund to be processed within 7 business days from the date we receive your return in our warehouse.
No Restocking Fees
We don’t charge restocking fees for returned items.
Dedicated Customer Support
Our dedicated Customer Service Team is here to assist you every step of the way. Whether you have questions about returns, need assistance with an exchange, or want to inquire about your order, we’re just an email away.
Email:
Phone:
(213) 375-3370
Operating Hours:
Monday – Sunday | 10:00 – 18:00 (EST)